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NetasamparkPlatform Documentation

Comprehensive guide for political communication and constituent relationship management

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Quick Start

Get up and running with Netasampark in minutes:

bash
# 1. Get your API credentials from admin@netasampark.com

# 2. Make your first API call
curl -X POST https://api.netasampark.com/api/v1/auth/login \
  -H "Content-Type: application/json" \
  -d '{
    "email": "your-email@example.com",
    "password": "your-password"
  }'

# 3. Use the token to access protected endpoints
curl -X GET https://api.netasampark.com/api/v1/voters \
  -H "Authorization: Bearer YOUR_TOKEN"

Platform Components

🏠 Home Portal

Public-facing website for information and grievance submission.

Visit →

📱 PWA (Progressive Web App)

Politician-facing application for voter management and campaigns.

User Manual →

⚙️ Admin Panel

Platform administration and configuration interface.

Login →

🎫 Grievance Portal

Dedicated portal for voters to submit and track grievances.

Access →

Key Features

🚀 Messaging at Scale

Send thousands of messages across multiple channels simultaneously:

  • WhatsApp Business API - Template-based messages with rich media
  • SMS - Bulk SMS with delivery tracking
  • Email - Personalized email campaigns
  • IVR - Automated voice calls with DTMF collection

👥 Smart Voter Management

  • Import voters via CSV
  • Create dynamic segments with filters
  • Tag and categorize voters
  • Add custom fields and notes
  • Track interactions and engagement

🎯 Campaign Automation

  • Visual journey builder
  • Multi-step workflows
  • Trigger-based automation
  • A/B testing capabilities
  • Real-time performance tracking

📊 Comprehensive Analytics

  • Message delivery rates
  • Campaign performance metrics
  • Voter engagement analysis
  • Custom report generation
  • Export data in multiple formats

Use Cases

Political Representatives

  • Constituent communication
  • Event promotion and management
  • Birthday/festival wishes
  • Emergency notifications
  • Survey collection

Campaign Teams

  • Voter mobilization
  • Campaign updates
  • Volunteer coordination
  • Feedback collection
  • Result tracking

Grievance Management

  • Online grievance submission
  • Automated acknowledgment
  • SLA-based escalation
  • Status tracking
  • Resolution updates

Getting Help

Need assistance? We're here to help:

  • 📖 Documentation: You're already here!
  • 💬 Support Email: support@netasampark.com
  • 🐛 Report Issues: Create a support ticket from your dashboard
  • 📞 Phone Support: Available for enterprise plans

Latest Updates

Version 1.0.0 (October 2025)

  • ✅ Multi-channel messaging (WhatsApp, SMS, Email, IVR)
  • ✅ Advanced voter management with segmentation
  • ✅ Campaign automation with journey builder
  • ✅ Integrated grievance portal with SLA tracking
  • ✅ News monitoring with keyword alerts
  • ✅ Progressive Web App with offline support
  • ✅ Comprehensive API with interactive explorer
  • ✅ Multi-provider support for scalability

View Full Changelog →

Contributing

Found an error in the documentation? Want to suggest improvements?

Edit this page on GitHub or contact us.


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