Install on Mobile

Learn how to install the Netasampark PWA on your Android or iOS device for the best experience.

Why Install as App?

Installing the PWA as an app provides several benefits:

✅ Home Screen Icon - Quick access like any native app
✅ Full Screen Mode - More screen real estate
✅ Offline Access - Works without internet
✅ Push Notifications - Stay updated with alerts
✅ Faster Loading - Better performance
✅ Native Feel - Smooth animations and gestures

Android Installation

Method 1: Chrome Browser (Recommended)

1. Open Chrome on your Android device

2. Visit https://app.netasampark.com

3. Look for Install Prompt

   • A banner will appear at the bottom: "Add Netasampark to Home screen"
   • Tap "Install" or "Add"

4. Alternative Method (if prompt doesn't appear):

   • Tap the three dots (⋮) in the top-right corner
   • Select "Install App" or "Add to Home screen"
   • Confirm the installation

5. Launch the App

   • Find the Netasampark icon on your home screen
   • Tap to open

Method 2: Samsung Internet

1. Open Samsung Internet browser
2. Visit https://app.netasampark.com
3. Tap the menu icon (three lines)
4. Select "Add page to" → "Home screen"
5. Confirm and launch from home screen

Verification

After installation, you should see:

• App icon on home screen
• Splash screen when launching
• Full screen mode (no browser address bar)
• Smooth navigation with gestures

iOS Installation

Safari Browser (Required)

IMPORTANT

On iOS, you must use Safari browser. Chrome and other browsers don't support PWA installation on iOS.

Step-by-Step Guide

1. Open Safari on your iPhone or iPad

2. Visit https://app.netasampark.com

3. Tap Share Button (□↑)

   • Located at the bottom center (iPhone)
   • Or top-right (iPad)

4. Scroll Down and tap "Add to Home Screen"

   • You'll see the app icon and name
   • Edit the name if desired (optional)

5. Tap "Add" in the top-right corner

6. Launch the App

   • Find Netasampark icon on your home screen
   • Tap to open

iOS Verification

You'll know it's properly installed when:

• Icon appears on home screen
• Opens in full screen (no Safari UI)
• Splash screen displays briefly
• Status bar matches app theme

First Launch Setup

After installing, complete these initial steps:

1. Grant Permissions

The app will request several permissions:

Notifications (Recommended)

• Tap "Allow" to receive updates
• Get alerts for new messages
• Grievance status updates
• Campaign notifications

Location (Optional)

• Enable for field operations
• Required for door-to-door tracking
• Used for booth management
• Can be enabled later in settings

Camera (Optional)

• Enable for QR code scanning
• Voter photo capture
• Event attendance
• Can be enabled when needed

2. Login

1. Enter your email address
2. Enter your password
3. Tap "Sign In"

FIRST TIME?

If you don't have credentials yet, contact your administrator or email support@netasampark.com

3. Complete Profile

After first login, you'll be prompted to:

• Upload profile photo
• Verify phone number
• Set notification preferences
• Choose language (English/Hindi)

4. Enable Offline Mode

For the best offline experience:

1. Stay connected for 2-3 minutes after login
2. App will download essential data
3. "Offline Ready" message will appear
4. You can now use app without internet!

Troubleshooting Installation

Install Option Not Showing (Android)

Solution 1: Check Browser

• Use Chrome or Samsung Internet
• Update browser to latest version

Solution 2: Clear Cache

• Open Settings → Apps → Chrome
• Tap Storage → Clear Cache
• Retry installation

Solution 3: Enable Installation

• Go to Chrome Settings
• Search for "Install apps"
• Ensure "Install apps" is enabled

Install Option Not Showing (iOS)

Solution 1: Use Safari

• Other browsers (Chrome, Firefox) won't work
• Must use Safari on iOS

Solution 2: Check iOS Version

• iOS 13.0 or higher required
• Update iOS if needed: Settings → General → Software Update

Solution 3: Website Compatibility

• Ensure you're on https://app.netasampark.com
• Don't use http:// (without 's')

App Not Opening After Install

Android:

1. Long-press app icon
2. Tap "App info"
3. Check if sufficient storage available
4. Try "Force stop" then reopen

iOS:

1. Delete app from home screen
2. Clear Safari cache (Settings → Safari → Clear History)
3. Reinstall following steps above

Login Issues After Install

1. Check internet connection
2. Verify credentials are correct
3. Try password reset if needed
4. Contact support if problem persists

Update the App

How Updates Work

The PWA updates automatically:

• No app store updates needed
• Updates download in background
• Apply next time you open app
• Always latest version available

Force Update

If you need to force an update:

Method 1: Refresh

• Pull down from top of app
• Release to refresh

Method 2: Restart

• Close app completely
• Reopen after 10 seconds

Method 3: Clear Cache

• Go to Settings → About
• Tap "Clear Cache"
• App will reload with updates

Uninstall the App

Android

Method 1: Long Press

1. Long-press app icon on home screen
2. Tap "Uninstall" or drag to trash
3. Confirm uninstallation

Method 2: Settings

1. Settings → Apps → Netasampark
2. Tap "Uninstall"
3. Confirm

iOS

1. Long-press app icon until it jiggles
2. Tap the "X" or "-" button
3. Tap "Delete" to confirm

DATA RETENTION

Uninstalling only removes the app. Your account data remains safe on our servers. Reinstall anytime to access your data.

Best Practices

Storage Management

The app caches data for offline use:

• Initial download: ~50MB
• With offline data: ~100-200MB
• Maximum usage: ~500MB

To manage storage:

• Clear cache monthly (Settings → About → Clear Cache)
• Limit offline voter records to essentials
• Remove old campaign data periodically

Battery Optimization

To maximize battery life:

• Disable background location if not needed
• Reduce notification frequency
• Use Wi-Fi instead of mobile data
• Close app when not in use

Network Usage

The app is designed to be data-efficient:

• Initial setup: ~10-20MB
• Daily usage: ~1-5MB
• Offline mode: Minimal data usage
• Large downloads (imports): Use Wi-Fi

Security Tips

Device Security

Protect your device and data:

• Use device lock (PIN, pattern, biometric)
• Enable app lock in settings (if available)
• Don't share device with untrusted users
• Keep OS updated

App Security

• Never share login credentials
• Log out on shared devices
• Enable two-factor authentication
• Report suspicious activity

Next Steps

Now that the app is installed:

1. Complete First Login →
2. Explore Dashboard →
3. Add Your First Voter →
4. Send Your First Message →

Need Help?

Installation Issues:

• Check Troubleshooting Guide
• Email: support@netasampark.com
• Include: Device model, OS version, screenshots

General Questions:

• Browse FAQ
• Watch step-by-step video tutorials on the Netasampark Academy
• Contact your team administrator

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Successfully installed? Great! Continue to Login & Setup →