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Advanced Analytics

Advanced analytics and reporting features.

Analytics Dashboard​

Key Metrics​

  • User engagement
  • Campaign performance
  • Message delivery rates
  • Grievance resolution times
  • Citizen satisfaction

Visualizations​

  • Line charts
  • Bar charts
  • Pie charts
  • Heat maps
  • Funnel charts

Custom Reports​

Report Builder​

  1. Select data source
  2. Choose metrics
  3. Apply filters
  4. Select visualization
  5. Schedule report

Export Options​

  • PDF
  • Excel
  • CSV
  • JSON
  • API endpoint

Predictive Analytics​

Forecasting​

  • Submission trends
  • Resource needs
  • Capacity planning
  • Risk assessment

Machine Learning​

  • Churn prediction
  • Engagement scoring
  • Recommendation engine
  • Anomaly detection

Real-time Analytics​

Live Dashboards​

  • Real-time metrics
  • Live updates
  • Interactive charts
  • Drill-down capability

Next Steps​