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Admin User Guide

Complete guide for administrators using the Netasampark Admin Panel.

Getting Started​

First Login​

  1. Navigate to https://admin.netasampark.com
  2. Enter your credentials
  3. Complete security verification if prompted
  4. Explore the dashboard

Dashboard Overview​

The dashboard provides:

  • System health metrics
  • Active user count
  • Message delivery statistics
  • Recent activity feed
  • Quick action buttons

Managing Politicians​

Creating a Politician Account​

  1. Navigate to Politicians → Create
  2. Fill in required information:
    • Name
    • Email
    • Phone number
    • Constituency
    • Role
  3. Allocate initial credits
  4. Set permissions
  5. Save

Editing Politician Details​

  1. Navigate to Politicians
  2. Find the politician
  3. Click Edit
  4. Update information
  5. Save changes

Managing Credits​

  1. Navigate to Politicians → Select politician
  2. Go to Credits tab
  3. Click Add Credits or Deduct Credits
  4. Enter amount and reason
  5. Confirm

Voter Management​

Importing Voters​

  1. Prepare CSV file with voter data
  2. Navigate to Voters → Import
  3. Upload CSV file
  4. Map columns to fields
  5. Review preview
  6. Import

Exporting Voters​

  1. Navigate to Voters
  2. Apply filters if needed
  3. Click Export
  4. Select format (CSV, Excel)
  5. Download

Voter Segmentation​

  1. Navigate to Voters → Segments
  2. Click Create Segment
  3. Define criteria
  4. Save segment
  5. Use segment for campaigns

Communication Management​

Configuring Providers​

  1. Navigate to Settings → Integrations
  2. Select provider (WhatsApp, SMS, Email, IVR)
  3. Enter credentials
  4. Test connection
  5. Enable provider

Monitoring Message Delivery​

  1. Navigate to Communication → Message Logs
  2. View delivery status
  3. Filter by date, channel, status
  4. Export logs if needed

Billing & Credits​

Viewing Credit Usage​

  1. Navigate to Billing → Credits
  2. View credit balance
  3. View usage history
  4. Generate reports

Processing Payments​

  1. Navigate to Billing → Payments
  2. View pending payments
  3. Process payments
  4. Generate invoices

System Settings​

General Settings​

  1. Navigate to Settings → General
  2. Configure platform settings
  3. Set default values
  4. Save

Security Settings​

  1. Navigate to Settings → Security
  2. Configure security policies
  3. Set password requirements
  4. Enable 2FA if needed

Reports & Analytics​

Generating Reports​

  1. Navigate to Analytics → Reports
  2. Select report type
  3. Set date range
  4. Apply filters
  5. Generate report
  6. Export if needed

Viewing Analytics​

  1. Navigate to Analytics → Dashboard
  2. View key metrics
  3. Explore charts and graphs
  4. Drill down for details

Best Practices​

  1. Regular Backups: Ensure regular database backups
  2. Monitor Health: Check system health regularly
  3. User Management: Keep user accounts up to date
  4. Credit Management: Monitor credit usage
  5. Security: Review security logs regularly

Troubleshooting​

Common Issues​

Issue: Cannot login

  • Check credentials
  • Verify account is active
  • Contact support if needed

Issue: Import fails

  • Check CSV format
  • Verify column mapping
  • Check file size limits

Issue: Messages not sending

  • Check provider status
  • Verify credits available
  • Check provider configuration

Need more help? Check the FAQs or Contact Support