Skip to main content

Politician User Guide

Complete guide for politicians using the Netasampark PWA.

Getting Started​

First Login​

  1. Navigate to https://app.netasampark.com
  2. Enter your credentials
  3. Complete onboarding if prompted
  4. Explore the dashboard

Dashboard Overview​

Your dashboard shows:

  • Total voters
  • Messages sent today
  • Active campaigns
  • Pending grievances
  • Recent activity

Sending Messages​

WhatsApp Messages​

  1. Navigate to Messaging → WhatsApp
  2. Click New Message
  3. Select recipient
  4. Compose message or use template
  5. Add media if needed
  6. Send

SMS Messages​

  1. Navigate to Messaging → SMS
  2. Click New Message
  3. Select recipient
  4. Compose message
  5. Send

Email Messages​

  1. Navigate to Messaging → Email
  2. Click New Email
  3. Select recipient
  4. Compose email
  5. Add subject and body
  6. Send

Managing Voters​

Viewing Voters​

  1. Navigate to Voters
  2. Browse voter list
  3. Use search to find specific voters
  4. Apply filters as needed

Adding Voters​

  1. Navigate to Voters → Add
  2. Fill in voter information
  3. Save

Voter Segmentation​

  1. Navigate to Voters → Segments
  2. Create segment with criteria
  3. Use segment for campaigns

Campaigns​

Creating a Campaign​

  1. Navigate to Campaigns → Create
  2. Select campaign type
  3. Choose recipients
  4. Compose message
  5. Schedule if needed
  6. Launch campaign

Monitoring Campaigns​

  1. Navigate to Campaigns
  2. View campaign performance
  3. Check delivery status
  4. Review analytics

Events​

Creating an Event​

  1. Navigate to Events → Create
  2. Fill in event details
  3. Set date and time
  4. Add location
  5. Save

Managing Attendance​

  1. Navigate to Events → Select event
  2. View attendees
  3. Mark attendance
  4. Export attendance list

Grievances​

Viewing Grievances​

  1. Navigate to Grievances
  2. View assigned grievances
  3. Filter by status
  4. Sort as needed

Resolving Grievances​

  1. Select grievance
  2. Review details
  3. Add comments
  4. Update status
  5. Mark as resolved

Field Operations​

Door-to-Door Visits​

  1. Navigate to Field Operations → Visits
  2. Create new visit
  3. Record voter interactions
  4. Add notes
  5. Save

Location Tracking​

  1. Enable location tracking
  2. View team locations on map
  3. Track visit history

Best Practices​

  1. Regular Communication: Maintain regular communication with voters
  2. Personalization: Personalize messages when possible
  3. Timing: Send messages during appropriate hours
  4. Follow-up: Follow up on grievances promptly
  5. Data Management: Keep voter data updated

Troubleshooting​

Common Issues​

Issue: Cannot send message

  • Check credit balance
  • Verify recipient number
  • Check provider status

Issue: Message not delivered

  • Wait a few minutes
  • Check delivery status
  • Verify recipient number

Issue: App not loading

  • Check internet connection
  • Clear browser cache
  • Try refreshing

Need more help? Check the FAQs or Contact Support