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Integrations Overview

Netasampark integrates with multiple third-party services to provide comprehensive communication, payment, mapping, and AI capabilities.

Communication Providers​

WhatsApp​

  • Meta WhatsApp Business API: Primary WhatsApp provider
  • Gupshup: Alternative WhatsApp provider with fallback support

SMS​

  • Twilio: Primary SMS provider
  • Msg91: Alternative SMS provider

Email​

  • Brevo (Sendinblue): Primary email provider
  • SendGrid: Alternative email provider

IVR/Voice​

  • Exotel: IVR and voice call provider

Payment Gateways​

Razorpay​

  • Payment processing
  • Subscription management
  • Invoice generation
  • Refund processing

Maps & Location​

MapMyIndia​

  • Geocoding
  • Reverse geocoding
  • Route planning
  • Location search
  • Map visualization

AI & NLP​

Google NLP​

  • Sentiment analysis
  • Entity extraction
  • Content classification
  • Language detection

Push Notifications​

Firebase Cloud Messaging​

  • Push notifications
  • In-app messaging
  • Analytics
  • User segmentation

Integration Architecture​

Provider Adapter Pattern​

All providers implement a common adapter interface for:

  • Consistent API usage
  • Easy provider switching
  • Fallback support
  • Health monitoring

Fallback Support​

Automatic fallback to alternative providers when:

  • Primary provider is down
  • Rate limits exceeded
  • Delivery failures
  • Health check failures

Health Monitoring​

  • Real-time provider health checks
  • Automatic failover
  • Health status dashboard
  • Alert notifications

Configuration​

Provider Setup​

  1. Navigate to Settings → Integrations
  2. Select provider
  3. Enter credentials
  4. Test connection
  5. Enable provider

Fallback Configuration​

  1. Navigate to Settings → Integrations → Fallback
  2. Configure fallback order
  3. Set failover conditions
  4. Enable automatic failover

Best Practices​

  1. Multiple Providers: Always configure backup providers
  2. Health Monitoring: Monitor provider health regularly
  3. Rate Limits: Respect provider rate limits
  4. Error Handling: Implement proper error handling
  5. Testing: Test integrations before production use

Next Steps​

Need help? Check the Configuration Guides or Contact Support