Workflow Automation
Automate repetitive tasks with workflows.
Automation Types
Event-Based
- Triggered by events
- Real-time execution
- Immediate response
Time-Based
- Scheduled execution
- Recurring tasks
- Batch processing
Condition-Based
- Conditional execution
- Rule-based logic
- Smart automation
Automation Examples
Auto-Response
- Acknowledge receipt
- Send confirmation
- Provide status update
Auto-Assignment
- Route to department
- Assign to officer
- Escalate if needed
Auto-Notification
- Status change alerts
- Deadline reminders
- Escalation notices
Best Practices
- Start Simple: Begin with simple workflows
- Test Thoroughly: Test before activation
- Monitor: Monitor workflow execution
- Document: Document workflow logic
- Optimize: Optimize for performance